A new era of quality management is showing remarkable potential to enhance the outcomes and increase the efficiency of human services. Whether you run a large state department, or a regional agency serving the aging or disabled, the right quality management program can improve your level of care, the health of your community, and the satisfaction of your provider network. This webinar will show you a 7-step approach to build a successful quality management campaign. You’ll see examples of game-changing quality programs, discover tools that can streamline your work, and examine the key metrics you need to focus on.
Tuesday, October 2, 2018 - 2:00pm to 3:00pm EDT