Aging and Disability Competency Guide

A Guide for Aging and Disability Information & Referral/Assistance Professionals

This Online Study Guide was developed by the National I&R Support Center to assist aging and disability Information and Referral/Assistance (I&R/A) specialists in building the full range of competencies needed to effectively serve older adults and persons with disabilities, and their family caregivers. It is intended for individual I&R/A professionals and trainers throughout their careers including as they prepare to become AIRS Certified I&R Specialists.

Each chapter focuses on the topics listed below, and includes:

1) a brief introduction
2) links to materials for further review
3) additional online resources such as government agencies and advocacy organizations

Click on the topics below to jump directly to your area of interest:
Chapter 1: History of Information and Referral/Assistance (I&R/A)
Chapter 2: Aging & Disability I&R/A Networks
Chapter 3: Aging & Disability Rights
Chapter 4: Diversity & Cultural Competency
Chapter 5: Early Intervention, Special Education & Transition Services
Chapter 6: Employment
Chapter 7: Family Caregiving
Chapter 8: Federal Laws & Programs
Chapter 9: Health Care
Chapter 10: Health and Wellness
Chapter 11: Medicaid Home and Community-Based Services (HCBS)
Chapter 12: Housing Options
Chapter 13: Income Security & Retirement
Chapter 14: Long Term Services and Supports (LTSS)
Chapter 15: Mental Health
Chapter 16: Nutrition
Chapter 17: Transportation & Mobility
Chapter 18: Volunteerism & Community Involvement