State Information

State aging and disabilities agencies may coordinate, oversee, and provide Information and Referral/Assistance services to older adults, people with disabilities, family members and caregivers. State No Wrong Door systems and Aging and Disability Resource Center networks often provide infrastructure supports that facilitate access to information, assistance, and resources. To learn more about the structure and governance of state systems, see the State Aging and Disability Agency Profiles available from ADvancing States. Click here for information on state agency leadership and links to each state agency.
 
See the table below for statewide online resources that can help individuals learn about service options, find programs and services, and connect to local agencies that offer Information and Referral/Assistance. Where a state agency provides a help line telephone number, that information is also included in the table. Additional nationwide resources are 211 (for information and referral), the Eldercare Locator (1-800-677-1116), and the Disability Information and Access Line (888-677-1199).

State

Agency

Help Line Number

Online Resources

Alabama
Alabama Department of Senior Services
1-800-243-5463
Alaska
Alaska Department of Health and Social Services
Information, Referrals and Assistance:
1-855-565-2017
Arizona
Arizona Department of Economic Security
 
Arkansas
Arkansas Department of Human Services
1-866-801-3435
California
California Department of Aging
 
Colorado
Colorado Department of Human Services
1-844-COL-ADRC
(1-844-265-2372)
Connecticut
Connecticut Department of Social Services
 
Delaware
Delaware Health and Social Services
1-800-223-9074
DC
DC Department of Aging and Community Living
 
Florida
Florida Department of Elder Affairs
Elder Helpline:
1-800-963-5337
Georgia
Georgia Department of Human Services, Division of Aging Services
1-866-552-4464
‣ Georgia Aging and Disability Resource Connection
Hawaii
Hawaii Executive Office on Aging
ADRC Statewide Phone Number:
(808) 643-ADRC (808-643-2372)
Idaho
Idaho Commission on Aging
1-800-926-2588
Illinois
Illinois Department on Aging
1-800-252-8966
Indiana
Indiana Family and Social Services Administration
 
Iowa
Iowa Department on Aging; Centers for Disabilities and Development, University of Iowa Health Care
1-866-468-7887
Kansas
Kansas Department for Aging and Disability Services
855-200-ADRC (2372)
Kentucky
Kentucky Department for Aging and Independent Living
877-925-0037
Louisiana
Louisiana Governor's Office of Elderly Affairs
 
Maine
Maine Office of Aging and Disability Services
1-877-353-3771
Maryland
Maryland Department of Aging
‣ 1-844-MAP-LINK (1-844-627-5465)
‣  211 (ask for MAP)
Massachusetts
Massachusetts Executive Office of Health and Human Services
1-800-243-4636
Michigan
Michigan Aging and Adult Services Agency
 
Minnesota
Minnesota Board on Aging, Minnesota Department of Human Services
 
Mississippi
Mississippi Department of Human Services
844-822-4MAC (4622)
Missouri
Missouri Department of Health and Senior Services
Senior Resource Line 
1-800-235-5503
Montana
Montana Department of Public Health and Human Services
1-800-551-3191
Nebraska
Nebraska Department of Health and Human Services
844-843-6364
Nevada
Nevada Aging and Disability Services Division
 
New Hampshire
New Hampshire Bureau of Elderly and Adult Services
 ServiceLink Resource Center Network
1-866-634-9412
New Jersey
New Jersey Department of Human Services
‣  ADRC NJ:
1-877-222-3737
‣ Disability Services:
1-888-285-3036
New Mexico
New Mexico Aging and Long-Term Services Department 
1-800-432-2080
New York
New York State Office for the Aging
800-342-9871
North Carolina
North Carolina Department of Health and Human Services
 
North Dakota North Dakota Department of Human Services 1-855-462-5465 Aging and Disability Resource Link
Ohio
Ohio Department of Aging, Department of Medicaid
‣ Connect to a local area agency on aging:
1-866-243-5678
‣ Long-term services and supports needs:
844-644-6582
Oklahoma
Oklahoma Department of Human Services, Aging Services Department
Senior Info-line:
800-211-2116
 
Oregon
Oregon Department of Human Services
1-855-673-2372
Pennsylvania
Pennsylvania Department of Aging
1-800-753-8827
Rhode Island
Rhode Island Office of Healthy Aging
‣ 401-462-4444
‣ 2-1-1 
South Carolina
South Carolina Department on Aging
1-800-686-9095
South Dakota
South Dakota Department of Human Services
1-833-663-9673
Tennessee
Tennessee Commission on Aging and Disability, Tennessee Council on Developmental Disabilities
1-866-836-6678
Texas
Texas Health and Human Services
‣ 1-855-937-2372
Utah
Utah Department of Human Services, Aging and Adult Services
 
Vermont
Vermont Department of Disabilities, Aging, and Independent Living
Senior Helpline: 
1-800-642-5119
Virginia
Virginia Department for Aging and Rehabilitation Services, Virginia No Wrong Door
1-888-992-0959
Washington
Washington State Department of Social and Health Services
1-855-587-0252
West Virginia
West Virginia Bureau of Senior Services
1-866-981-2372
Wisconsin
Wisconsin Department of Health Services
 
Wyoming
Wyoming Department of Health, Wyoming Department on Aging
1-800-442-2766