Key Elements of F/EA Quality Management

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Article Publication Date: 
11/2/2007
Summary: 
This presentation was part of the 2007 Government and Vendor Fiscal/Employer Agent Workshop. The presentation discusses some key activities related to F/EA quality management, including: implementing effective Medicaid provider agreements and administration contracts, conducting initial F/EA readiness/certification reviews, and implementing ongoing F/EA performance/recertification reviews and program participant, representative and worker satisfaction surveys.
Article Author: 
Flanagan, Susan
Populations: 
Caregivers
Sources: 
NRCPDS
Programs/Initiatives: 
Cash and Counseling; 1915c
Keywords: 
N/A
F/EA Quality Management System; F/EA Policies and Procedures Manuals; F/EA Medicaid Provider Agreements; Administrative Contracts; F/EA Certification/Readiness Reviews; F/EA Recertification/Performance Review; Surveying Participants’ and Representatives’ Satisfaction

Contact

Elizabeth Maguire
National Resource Center for Participant-Directed Services
elizabeth.maguire.1@bc.edu
Phone: 
617-552-0562

Short URL: http://www.nasuad.org/node/52174