Consumer Satisfaction

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Using Consumer Satisfaction Information for Planning

This training from the Independent Living Research Utilization Program (ILRU) provides information on how you can gather feedback and input directly from consumers in your state to improve Independent Living programs. The presentation includes information about methods to gather and analyze data. Part 1 is about gathering information and part 2 is about implementing improvements.

Short URL: http://www.advancingstates.org/node/69863

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