Information and Referral

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Information and Referral/Assistance’s (I&R/A) Role in Connecting Clients to Benefits

This brief is a summary of survey results related to aging and disability agencies and I&R/A specialists' role in connecting individuals with public benefits. It provides an opportunity to learn about benefits screening, assistance, and outreach within aging and disability networks.

Short URL: http://www.nasuad.org/node/71380

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Promising Practice Profiles

These profiles include promising practices that agencies use to conduct education and outreach to inform consumers about benefits, and to help aging and disability professionals connect clients to benefits, such as the Medicare low-income subsidies, SNAP, and LIHEAP. The tip sheets include practices about: engaging consumers through fun and interactive games; a system for providing comprehensive eligibility information; and tools to simplify benefits information for staff.

Short URL: http://www.nasuad.org/node/71169

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HCBS Conference 2018- Presentations

While faced with new challenges, reduced budgets, and growing populations requiring more services, states are stronger than ever, and the work they do is more effective than ever in reaching individuals and addressing their needs. The National Home and Community Based Services (HCBS) Conference 2018 highlights these achievements, allowing states to share best practices, present unique partnerships, and recognize the work of their peers.

Short URL: http://www.nasuad.org/node/70802

File Downloads / Links

File Downloads / Links

File Downloads / Links

File Downloads / Links

File Downloads / Links

HCBS Conference 2017- Presentations

While faced with new challenges, reduced budgets, and growing populations requiring more services, states are stronger than ever, and the work they do is more effective than ever in reaching individuals and addressing their needs. The National Home and Community Based Services (HCBS) Conference 2017 highlights these achievements, allowing states to share best practices, present unique partnerships, and recognize the work of their peers.

Short URL: http://www.nasuad.org/node/69776

File Downloads / Links

National Survey of Area Agencies on Aging 2017

A national survey of Area Agencies on Aging is conducted every two to three years. The National Association of Area Agencies on Aging (n4a) has released their 2017 survey report. They surveyed 622 Area Agencies on Aging (AAAs), with 412 completing the survey, to discover what services they commonly offer, how AAAs address funding, and what their policy priorities are.

Short URL: http://www.nasuad.org/node/69602

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AIRS Standards and Quality Indicators for Professional Information and Referral- 8th Edition

The Alliance of Information and Referral Systems published the 8th edition of their Standards manual. The purpose of the AIRS Standards is to establish reference points that define expected practices within the field of Information and Referral (I&R) that can be used to measure the extent to which individual organizations are in compliance with those requirements. AIRS Standards provide essential guidelines that can be used to develop an I&R program to meet the needs of community.

Short URL: http://www.nasuad.org/node/67628

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